Contact information

Last updated: June 23, 2026

Happy Medium THC Seltzers operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience, the "Services." Happy Medium THC Seltzers is powered by Shopify, which enables us to provide the Services to you.

This Contact page explains how to get in touch with Happy Medium THC Seltzers regarding orders, shipping, returns, product questions, wholesale inquiries, press inquiries, privacy questions, or legal questions related to happymediumthc.com.

General Contact

For general questions, please email us or call us:

Email: info@happymediumthc.com
Phone: (828) 738-2448

Mailing Address

Happy Medium THC Seltzers
284 Lyman Street
Asheville, NC 28801
United States

Order Support

For questions about an order, shipping status, damaged package, incorrect order, return, refund, or cancellation, please email info@happymediumthc.com or call (828) 738-2448.

Please include your order number, name, email address used at checkout, shipping address, and a brief description of the issue. If your order arrived damaged or incorrect, please include photos of the product, packaging, and shipping label.

Privacy Requests

For questions about our privacy practices, our Privacy Policy, or to exercise privacy rights that may be available to you, please email info@happymediumthc.com.

We may need to verify your identity before completing privacy-related requests, as permitted or required by applicable law.

Shipping Questions

For shipping, delivery, adult signature, age verification, lost packages, damaged packages, incorrect addresses, or canceled shipments, please review our Shipping Policy or contact us at info@happymediumthc.com.

Return Questions

For returns, refunds, damaged orders, incorrect orders, canceled orders, or final-sale questions, please review our Return Policy or contact us at info@happymediumthc.com.

Wholesale and Business Inquiries

For wholesale, retail, distribution, partnership, or business inquiries, please email info@happymediumthc.com with your name, company, location, and a brief description of your inquiry.

Press and Marketing Inquiries

For press, media, marketing, collaboration, or brand inquiries, please email info@happymediumthc.com with your name, organization, contact information, and a brief description of your request.

Age Requirement

Happy Medium THC Seltzers products are intended only for individuals who are 21 years of age or older. Please do not contact us to purchase, request, receive, or obtain products if you are under 21.

Responsible Use

Happy Medium THC Seltzers products contain hemp-derived THC and are intended only for responsible adult use. Do not drive or operate machinery after consuming THC. Keep all products away from children and pets. Know your local laws before purchasing, possessing, or consuming hemp-derived THC products.

Response Times

We do our best to respond to customer inquiries in a timely manner. Response times may vary depending on order volume, business hours, holidays, product launches, shipping issues, or the nature of the request.

Submitting a request does not guarantee that an order can be changed, canceled, refunded, or otherwise modified after it has been processed or shipped.

Changes to This Contact Page

We may update this Contact page from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Contact page on this website and update the "Last updated" date.